Terri Vidals
Terri Vidals
Beyond Poor Practice: How to Decide When Suspicious Activity Warrants a Formal Investigation
Beyond Poor Practice: How to Decide When Suspicious Activity Warrants a Formal Investigation
Beyond Poor Practice: How to Decide When Suspicious Activity Warrants a Formal Investigation
Wednesday 24th September 2025
Learn when poor practice becomes suspicious activity requiring investigation with insights from Denise Bruscino on drug diversion prevention.
43 minutes
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Innovative Treatments & Recovery Paths
Nutritional Pathways to Recovery
Family Recovery from Addiction
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Get the buttons here!Deciding When Poor Practice Becomes Suspicious: Insights from Denise Bruscino
Episode Overview
- Trends in behaviour are crucial indicators for deciding on investigations.
- Dismissed red flags can allow diversion to continue unchecked.
- Committees play a key role in evaluating suspicious activities.
- Organisational culture and biases can impact investigation outcomes.
- Consistency in procedures upholds fairness and trust.
"Trends are the biggest thing; when you start seeing a pattern, that's when you know it's time to act."
Ever wondered what it takes to identify when a healthcare professional's poor practice crosses into suspicious activity that warrants a formal investigation? In this episode of "Drug Diversion Insights with Terri Vidals," returning guest Denise Bruscino, Chief Diversion Officer at Moffitt Cancer Center, shares her expertise on this critical decision point in diversion prevention programs. Denise and Terri dive into the complexities of recognising red flags that might otherwise be dismissed as simple mistakes, allowing diversion to continue unchecked.
Denise explains the importance of trends in monitoring suspicious activities and how they can indicate whether an investigation is necessary. She shares real-world examples of cases that initially appeared innocent but later revealed troubling patterns. The episode also touches on the role of culture, staff relationships, and organisational bias in affecting investigations. One standout moment is when Denise discusses how some healthcare professionals, who may seem like model employees, can still be involved in diversion.
This revelation challenges the stereotype of what a person with substance use disorder looks like, reminding us that addiction can be hidden behind a facade of competence. Listeners will gain insights into the processes used by committees to evaluate suspicious activities and decide when to escalate cases. Denise also highlights the delicate balance between maintaining patient safety and ensuring fairness in investigations, emphasising the need for consistent procedures to uphold trust within the organisation.
Curious about how healthcare professionals make these tough calls? This episode is packed with engaging stories and practical advice. So, what drives someone to cross that line from poor practice to diversion? Tune in to find out!