Revolutionising Healthcare: Dr. Pauline Long & Dr. Jennifer Campbell's Mission
Episode Overview
MedsPLUS provides personalised health support for underserved communities. Focus on preventive care through services like blister packs and genomic testing. Engages with communities through events and health fairs. Addresses medication adherence issues among seniors. Builds trust through empathetic and non-judgmental patient interactions.
"We want to be that bridge between the patient and their healthcare provider so that we can improve outcomes."
How do two pharmacists revolutionise healthcare in underserved communities? This episode of APC Recovery Cafe features Dr. Pauline Long and Dr. Jennifer Campbell, co-owners of MedsPLUS Consulting in Birmingham. With over 20 years of experience, these dynamic women have stepped out from behind the pharmacy counter to address a critical gap in healthcare—providing personalised care that bridges the communication chasm between patients and their healthcare providers.
Their mission is not just about filling prescriptions; it's about ensuring patients understand their health conditions and treatments. MedsPLUS goes beyond traditional pharmacy services, offering innovative solutions like blister packs to help patients manage their medications effectively. They also provide workplace wellness programmes, genomic testing, and diabetes education, all aimed at preventive care. Dr. Pauline and Dr. Jennifer are passionate about community engagement, regularly participating in health fairs and events to connect with those who need their services most.
The episode highlights how they tackle challenges like medication adherence, especially among seniors, and address issues such as vaccine hesitancy in African-American communities. Their approach is deeply rooted in empathy and understanding, creating a non-judgmental space for open dialogue about health concerns. With humour and candid stories, the duo shares their journey from traditional pharmacy roles to becoming pioneers in healthcare consulting. They also discuss the financial intricacies of running a pharmacy and the importance of building trust with patients.
If you're curious about how personalised care can transform lives, this episode offers a refreshing perspective on healthcare and addiction recovery. Could this be the future of pharmacy?