Why Software Alone Can't Solve Drug Diversion Mysteries
Episode Overview
Software alone can't identify diversion; conversations are crucial. Distinguishing between practice issues and actual diversion requires dialogue. Re-evaluate processes to ensure thorough investigations. Interviews should be standard practice without fear of job loss. Educate committees on interpreting software data effectively.
You can't possibly know that without having a conversation with the individual
Terri Vidals, a seasoned pharmacist with decades of experience, brings to light a pressing issue in the healthcare sector in this episode of Drug Diversion Insights. With her trademark blend of expertise and candidness, Vidals explores the risky practice of relying solely on software analytics for drug diversion investigations. The episode questions the trend of concluding these investigations without direct communication with the healthcare professionals involved.
Vidals argues that while software can identify patterns, it can't replace the crucial dialogue needed to discern whether those patterns indicate a practice issue or actual diversion. She emphasises the importance of engaging in conversations to ensure patient safety and mitigate risks. Vidals also highlights how similar practice issues and diversion can appear, urging facilities to re-evaluate their processes and foster a culture where interviews don't equate to job loss.
Her discussion is both eye-opening and practical, urging listeners to think critically about their current systems and approach. Vidals' insights prompt reflection on how decisions are made and the need for more informed committees. If you're in healthcare or simply interested in the nuances of drug diversion, this episode offers valuable perspectives on ensuring safety and integrity in medical practices.