Richard

RelateWell with Dr. Rick Marks

Richard

  • Leading Difficult People

Leading Difficult People

Monday 12th January 2026

Dr. Rick Marks discusses how to lead difficult people using the HREG framework: Humility, Respect, Empathy, and Goodwill.
66 minutes
Inspiring
Informative
Encouraging
Educational
Honest

About this podcast

RelateWell with Dr. Rick Marks
Author:
Richard
Overview:
Categories:
Healing Relationships
Navigating Intimate Relationships
Relationships & Community
Mindfulness & Emotional Wellbeing
Sobriety Toolkit
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Leading with HREG: Transforming Difficult Dynamics

Episode Overview

  • Effective leadership involves understanding behaviours as adaptive responses.
  • The HREG framework guides leaders in complex interpersonal situations.
  • Creating healthy environments reduces 'difficult' behaviours.
  • Self-awareness and reflection are crucial for leadership growth.
  • Practical strategies for managing ten common difficult personality types.
You don't have a people problem; you have a framework problem.
Curious about how to effectively lead difficult people without becoming one yourself? In this engaging episode, Dr. Rick Marks and co-host Angelia Savage offer a refreshing perspective on leadership challenges. Dr. Rick shares his unique insights, shaped by years of experience and personal growth, to help listeners rethink the concept of 'problem employees.' Instead of viewing challenging behaviours as flaws, he encourages leaders to consider them as adaptive responses to unmet needs or fears. With a sprinkle of humour, Dr.
Rick introduces the HREG framework—Humility, Respect, Empathy, and Goodwill—as a relational compass for navigating complex interpersonal dynamics. You'll explore ten common difficult personality types, from the Resistor to the Toxic High Performer, and learn practical strategies to manage each effectively. Dr. Rick emphasizes the importance of creating environments where healthy behaviours can flourish, thus reducing the number of 'difficult' people.
He challenges leaders to reflect on their own triggers and biases, suggesting that true leadership begins with self-awareness and personal growth. Whether you're dealing with a passive-aggressive colleague or a know-it-all team member, this episode is packed with valuable insights that can transform your approach to leadership. So, are you ready to embrace a new way of leading? Tune in to find out how you can make a lasting impact on your team and yourself.
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