Terri Vidals
Terri Vidals
Building Better Foundations: Essential Prep Work for Effective Diversion Monitoring
Building Better Foundations: Essential Prep Work for Effective Diversion Monitoring
Building Better Foundations: Essential Prep Work for Effective Diversion Monitoring
Friday 7th November 2025
Learn how Stacey Hershman builds effective diversion monitoring with practical tips and real-world experiences.
19 minutes
Informative
Inspiring
Honest
Educational
Supportive
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Terri Vidals
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Innovative Treatments & Recovery Paths
Nutritional Pathways to Recovery
Family Recovery from Addiction
Navigating Intimate Relationships
Recovery Reimagined
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Get the buttons here!Building Strong Foundations: Insights from a Former Diversion Analyst
Episode Overview
- Clean up bad practices before implementing software to reduce noise.
- Document pain scores accurately to avoid regulatory issues.
- Organisational culture plays a crucial role in effective diversion monitoring.
- Avoid rushing into software implementation without proper preparation.
- Encourage open communication and questioning of practices.
"To clean up the bad practice prior to implementing the software system, because it's going to give you a lot of noise."
How can compelling narratives motivate and inspire others? In this episode of 'Drug Diversion Insights with Terri Vidals,' listeners are introduced to Stacey Hershman, a former diversion analyst with an impressive background in pharmacy and nursing. Stacey shares her valuable experiences, highlighting the importance of laying a solid foundation before implementing any diversion monitoring software. She stresses the need to clean up bad practices beforehand to avoid the noise that can muddy the waters of detection.
Stacey's journey from pharmacy technician to critical care nurse, and eventually a diversion analyst, offers a unique perspective on the challenges faced in healthcare settings. Her candid discussion about common pitfalls, such as unaccountable doses and poor documentation of pain scores, sheds light on areas that need attention for effective monitoring. The episode is packed with practical advice for new diversion analysts and emphasises the role of organisational culture in supporting or hindering diversion detection efforts.
Stacey's stories and insights are not just informative but serve as a wake-up call for those involved in drug diversion monitoring. As you listen, you'll find yourself questioning how your own practices measure up and what steps can be taken to improve them. Are you ready to build a better foundation for your diversion monitoring program?