Do people really behave differently in a crowd?Do people really behave differently in a crowd?
All In The Mind
Panicky. Irrational. Impulsive. These are the traits that have long been associated with crowd behaviour. But modern crowd science suggests that’s an incomplete, if not inaccurate picture. From crowd crushes to terrorist attacks, we take a closer look at how people really behave in crowds, and what you can do to keep yourself safe in one. Want to listen to more All in the Mind? Check out our episode, Can music inspire mania? Guest: Associate Professor Milad Haghani Principal Fellow in Urban Resilience & Mobility University of Melbourne Credits: Presenter/producer: Sana Qadar Senior producer: James Bullen Producer: Rose Kerr Sound engineer: Roi Huberman More info: How simple behavioural modifications can influence evacuation efficiency of crowds: Part 1. Decision making of individuals How simple behavioural modifications can influence evacuation efficiency of crowds: Part 2. Physical movement of individuals How behavioural changes in social groups affect evacuation efficiency of crowds Contemporary understanding of riots: Classical crowd psychology, ideology and the social identity approach The role of social identity processes in mass emergency behaviour: An integrative review English riots 2011: new research shows why crowd behaviour isn't contagious How to stay safe in a New Year's Eve crowd
31:25•24 May 2025
Crowd Control: Myth vs Reality
Episode Overview
- Crowds often act rationally in emergencies, contrary to historical beliefs.
- Shared social identity can lead to cooperation in crowds.
- Understanding crowd dynamics is crucial for safety management.
- Authorities' approach can influence crowd behaviour.
- Individual vigilance plays a significant role in crowd safety.
“"People not only did not act selfishly and irrationally, rather they made conscious decisions to help and assist other individuals."”
Crowds have always been painted with the brush of irrationality and panic, but is this really the case? In this intriguing episode of "All In The Mind", host Sana Qadar takes a deep dive into crowd behaviour, challenging long-standing assumptions and exploring modern theories. Joined by Associate Professor Milad Haghani from the University of Melbourne, the conversation navigates through historical events like the Hillsborough disaster and the London bombings, examining how crowd psychology has evolved.
Gustave Le Bon's century-old theories suggested that crowds inherently lead to chaos, but recent studies indicate that people often act rationally and cooperatively in emergencies. The episode explores how a shared social identity within crowds can lead to cooperation rather than chaos. Haghani shares fascinating insights from his research, including how strategic communication and understanding crowd dynamics can prevent disasters.
The discussion touches on real-world examples, from religious gatherings to New Year's Eve celebrations, highlighting the importance of both individual and collective vigilance. Listeners will gain practical advice on staying safe in crowded situations, with tips on reading the room and adapting navigation strategies. It's a refreshing look at how crowds can be allies rather than adversaries in times of crisis.
If you're curious about what truly drives crowd behaviour and how modern psychology can offer solutions, this episode offers valuable perspectives. So, next time you find yourself in a sea of people, remember – it's not just about survival, it's about understanding and adapting. Are crowds as unpredictable as we've been led to believe? Dive into this episode to find out.

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