Mastering Constructive Complaints with Lara Hammock
Episode Overview
The COME-TO method provides a structured approach to complaints. Observation should focus on facts without personal interpretation. Emotional processing is crucial for effective communication. Avoid jumping to solutions; focus on understanding first. Use acronyms to guide the complaint process.
I think it is a big issue. People jump to solutions so fast.
Ever wondered how to complain constructively in your relationships? Dive into this episode of the Untoxicated Podcast where Sheri and Matt Salis welcome Lara Hammock, a licensed clinical social worker, who shares her innovative COME-TO method for constructive complaining. Lara brings a fresh perspective on conflict management, introducing listeners to a structured approach that encourages self-awareness and emotional processing.
With a blend of humour and real-life anecdotes, Sheri candidly discusses a personal complaint against Matt, giving listeners a peek into the dynamics of their relationship. Lara's method, which cleverly uses acronyms to guide the process, is designed to help individuals communicate their grievances effectively while fostering understanding and empathy. Whether you're dealing with minor annoyances or deeper issues, this episode offers valuable insights into handling conflicts with grace and compassion.
So, why not give it a listen and see how these tools can transform your approach to conflict? How might these strategies improve your communication with loved ones?