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The One You Feed

Eric Zimmer

  • How We Can Improve Communication in Polarized Times with Charles Duhigg

How We Can Improve Communication in Polarized Times with Charles Duhigg

Tuesday 4th November 2025

Improve communication in polarised times with Charles Duhigg's insights on active listening and habit formation.
53 minutes
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The One You Feed
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Revamping Communication in Polarised Times with Charles Duhigg

Episode Overview

  • Active listening can foster better understanding in conversations.
  • Politeness in online interactions can change the tone significantly.
  • Identifying common ground helps in discussing differences effectively.
  • Habits consist of cues, routines, and rewards that can be altered.
  • Meta-conversations can clarify goals and improve dialogue.
"When somebody proves to us that they're listening, we have an instinct to listen back."
In a world where communication often feels like a battlefield, this episode of 'The One You Feed' brings a refreshing perspective on fostering understanding in polarised times. Eric Zimmer welcomes Charles Duhigg, the renowned author of 'The Power of Habit', to share his wisdom on improving dialogue amidst division. If you've ever felt like conversations are more monologues than exchanges, you're not alone.
Duhigg offers practical advice on 'looping for understanding', a technique that ensures both parties feel heard and understood. Duhigg and Zimmer explore the art of active listening and how politeness can transform even the most heated online debates. With a sprinkle of humour, they discuss why some habits, like exercising, still require effort despite years of practice.
They also touch on how 12-step programmes can rewire habits and why recognising common ground before addressing differences can lead to more fruitful discussions. The conversation is peppered with insights into habit formation and the psychology behind identity threats in online interactions. Whether you're seeking to improve your personal relationships or navigate the complexities of online discourse, this episode offers a toolkit for better communication.
As Duhigg puts it, sometimes all it takes is a little politeness to change the flavour of a conversation. So, are you ready to transform your communication skills and feed the good wolf within? Dive into this engaging discussion and discover new ways to connect with those around you.
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