Listening without DefensivenessListening without Defensiveness
Counselor Toolbox Podcast with DocSnipes
Listening and Hearing Set ground rules Stop mind reading Stop projecting One person and one thing at a time Use objective language Have a safe-word and de-escalation plan if you feel like you are getting defensive or being attacked
45:50•7 Aug 2021
Mastering the Art of Listening: Effective Communication Tips
“Creating safety is essential to reduce defensiveness. So when it comes up in real life, it's easier to pull that tool out of your toolbox by rehearsing this in your own mind and seeing it come out well, you're also helping to reprogram your self schema of the default mode network, so you're starting to see yourself as capable of protecting yourself, as safe and as effective as a communicator.”
Ever felt misunderstood or defensive during a conversation? In this episode of the 'Counselor Toolbox Podcast with DocSnipes', Dr. Dawn-Elise Snipes breaks down the essentials of listening without getting defensive. This episode is a must-listen for anyone looking to improve their communication skills, whether you're dealing with personal relationships or professional interactions. Dr. Snipes dives into practical strategies like setting ground rules, avoiding mind reading, and focusing on one person and one thing at a time.
She emphasizes the importance of using objective language and having a de-escalation plan ready if things get heated. You'll also learn about cognitive rehearsal and the empty chair technique, which can help you pause and process situations before reacting. By creating a safe environment and rehearsing your communication strategies, you can reprogram your default reactions and become a more effective communicator. Tune in to discover how to enhance your self-esteem, create safe boundaries, and reduce defensiveness in your conversations.

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