Moving from consultation to co-designMoving from consultation to co-design
Making Recovery Real
NHS Lanarkshire and the Scottish Recovery Network co-design a mental health service with input from those with lived experiences.
30:24•22 Nov 2022
Reimagining Mental Health Services: Voices from NHS Lanarkshire's Co-Design Project
“Kindness, empathy and truly listening to people doesn't cost a penny and it makes the biggest difference when it comes to engagement.”
What happens when you bring together people with lived mental health experiences, local organizations, and NHS workers to design a new service? This episode of 'Making Recovery Real' dives into the collaborative journey of NHS Lanarkshire and the Scottish Recovery Network as they move from traditional consultation to a co-design approach. You'll hear from Dom, Brian, Sian, and Thomas, who share their personal experiences and insights on this groundbreaking project, alongside Liz and Lucy from NHS Lanarkshire.
They discuss the importance of empathy, kindness, and active listening in creating a service that truly meets the needs of its users. The conversation also touches on the power imbalances within large organizations and how being aware of these dynamics can lead to more effective and inclusive mental health support. Whether you're dealing with mental health issues yourself, working in healthcare, or simply interested in innovative approaches to mental health services, this episode offers valuable perspectives and practical advice.
Tune in for a heartfelt discussion that underscores the power of genuine collaboration and continuous improvement through feedback.
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