Darlene Petersen, MD and Paula Cook, MD

The Addiction Files

Darlene Petersen, MD and Paula Cook, MD

  • Patient Engagement

Patient Engagement

Tuesday 10th September 2024

Join Brett Heselpoth, RN, as he shares insights on patient engagement in addiction recovery with Dr. Darlene Petersen and Dr. Paula Cook.
Explicit
44 minutes
Inspiring
Compassionate
Informative
Supportive
Encouraging

About this podcast

The Addiction Files
Author:
Darlene Petersen, MD and Paula Cook, MD
Overview:
Categories:
Understanding Addiction & Recovery
Navigating Alcohol Dependency
Nutritional Pathways to Recovery
Navigating Intimate Relationships
Family Recovery from Addiction
Links:
Visit site
Episodes:
97 (View all)
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Patient Engagement: Connecting with Compassion in Addiction Recovery

Episode Overview

  • Meet patients at their level with non-judgmental communication.
  • Consistency and reliability are key to maintaining patient engagement.
  • Empathy combined with clear boundaries fosters trust and support.
  • Building supportive communities can overcome isolation in rural areas.
  • Incorporating peer support and case management enhances treatment programs.
I try to be as non-judgmental as possible and listen non-judgmentally.
In this episode of 'The Addiction Files', Brett Heselpoth, an RN and case manager, joins hosts Dr. Darlene Petersen and Dr. Paula Cook to discuss the crucial topic of patient engagement in addiction recovery. Brett shares his unique perspective, being a person in long-term recovery himself, celebrating 14 years of sobriety. His journey and professional experience offer invaluable insights into how to connect with patients and maintain their engagement in treatment programs.
Brett talks about the importance of meeting patients at their level, using non-judgmental language, and dismantling shame. He highlights the power of consistency, positivity, and clear boundaries in fostering a supportive environment. His approach includes being empathetic yet firm about the expectations in a recovery program, which he believes helps patients feel understood and supported. The episode also delves into the challenges and strategies of engaging patients in rural areas, where isolation can be a significant barrier.
Brett discusses how building a supportive community and providing consistent follow-up can make a substantial difference. He emphasises the importance of professional ethics and reliability, such as returning calls promptly and following up on lab results. For those in the medical field, this episode offers practical advice on incorporating case management and peer support into addiction treatment programs. Brett's experience underscores the value of hiring individuals in recovery who bring empathy and lived experience to their roles.
Whether you're a healthcare professional or someone interested in addiction recovery, this episode provides a wealth of knowledge and heartfelt stories that remind us of the power of compassion and understanding in the healing process. Tune in to hear Brett's inspiring journey and learn how to better engage with patients on their path to recovery.