Respectful engagement in substance use careRespectful engagement in substance use care
Addiction Practice Pod
Chad Ellsworth and Dr. Jacob Sussman discuss the importance of respectful engagement in substance use care, highlighting empathy, trust-building, and peer support.
33:28•9 Mar 2026
Respectful Engagement: A Pathway to Recovery
Episode Overview
- Small gestures of kindness can build trust in substance use care.
- Peer support specialists play a crucial role in recovery.
- Understanding client motivations helps tailor effective care.
- Respect and honesty are vital in building long-term relationships.
- Addressing stigma and trauma is essential for healthcare access.
“"I remember how compassionate they were... just feeding me and taking care of me... not judging me."”
How do individuals turn their lives around after addiction? In this episode of Addiction Practice Pod, host David P. Ball chats with Peer Support Specialist Chad Ellsworth and Dr. Jacob Sussman about the transformative power of respectful engagement in substance use care. Drawing from both lived experience and clinical practice, they explore how small gestures of kindness and curiosity can significantly impact a client's journey towards recovery.
Chad shares his own moving story, from battling substance use to becoming a beacon of support for others in similar situations. Dr. Sussman discusses the importance of honesty and respect in healthcare, emphasising the need for trust-building in clinical settings. Chad's experiences highlight the challenges faced by individuals navigating the healthcare system, where stigma and trauma often hinder access to care. He recounts how consistent support and non-judgemental conversations helped him connect with clients, fostering long-term relationships built on trust.
Dr. Sussman adds his perspective as a primary care physician, stressing the need for understanding each patient's unique journey and the complexities of addiction treatment. Listeners will gain insights into the role of peer support in creating a welcoming environment and learn about practical approaches to respectful engagement. Whether you're a healthcare provider or someone interested in addiction recovery, this episode offers valuable lessons on the power of empathy and understanding in substance use care.
What can we learn from those who have battled addiction? Tune in to find out!

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