What to Do if Someone at Work is StrugglingWhat to Do if Someone at Work is Struggling
The Next Right STEPS podcast
Steve C. Ward discusses how to support colleagues struggling with addiction or mental health issues at work, emphasising empathy and practical intervention strategies.
5:16•2 Mar 2026
Supporting Colleagues Struggling with Addiction: A Guide
Episode Overview
- Be available and spend time face-to-face with colleagues.
- Show genuine empathy and try to understand their perspective.
- Share personal struggles to reduce their sense of shame.
- Maintain confidentiality while being supportive.
- Encourage seeking professional help and provide resource guidance.
“"You can't fix someone with a serious issue, but you can help."”
What drives someone to take action when a colleague is struggling with addiction or mental health issues? This episode of The Next Right STEPS podcast, hosted by Steve C. Ward, dives into the delicate yet crucial role of being a supportive co-worker or manager. With two-thirds of HR professionals recognising substance abuse as a significant workplace issue, and one in five adults experiencing mental illness annually, the stakes are high.
The episode highlights that doing nothing, the path most choose, might not be the right choice. Listeners are taken through various approaches to handling such situations at work. From doing nothing to reacting with judgment, the podcast stresses the importance of 'doing the right thing.' Steve shares practical advice on how to be available, aware, authentic, trustworthy, and helpful. He encourages listeners to engage with empathy and genuine concern, aiming to support rather than judge.
A particularly poignant story is shared about a person who reflected on how different things might have been if colleagues had intervened. This narrative serves as a reminder of the potential impact of taking action. The podcast doesn’t just stop at advice; it also provides resources for prevention and dealing with workplace stress. If you're looking for guidance on supporting someone at work who's struggling, this episode offers a compassionate approach.
It challenges you to think about your role and responsibility in such situations. Are you ready to step up and make a difference in someone's life?

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