Conflict ResolutionConflict Resolution
The Wellbeing Lab with Will Young
Ian Leslie
36:35•24 May 2022
Mastering Disagreements: Techniques for Healthier Conversations
“Getting into a challenge state is good, but we've got to try and stop ourselves and stop the other person from moving into a threat state.”
Ever wondered if there's a right way to argue? In this episode of 'The Wellbeing Lab', Will Young sits down with Ian Leslie, the author of 'How to Disagree'. Leslie has spent time with hostage negotiators, interrogators, and other experts in difficult conversations to uncover the secrets of effective conflict resolution. The aim here is simple yet profound: how can we use these expert techniques to communicate better in our everyday relationships?
Leslie sheds light on the importance of avoiding negative conflict and creating a safe space for disagreements. He suggests getting into a 'challenge state'—a mindset where you see conflict as an opportunity to grow—while being careful not to slip into a 'threat state', where emotions can run high and discussions can turn destructive. Avoiding disagreements altogether, he warns, can be just as damaging as constant arguing. Throughout the episode, Young and Leslie dive into a range of topics.
They explore how trauma and PTSD can affect our ability to handle conflict, the impact of social media on our communication styles, and the therapeutic value of learning to have tough conversations. Leslie also shares practical advice on picking your battles wisely, listening with empathy, and understanding the art of disagreeing. By the end of the episode, you'll walk away with valuable insights into making your disagreements more constructive and respectful.
Whether you're dealing with conflicts at home or at work, these techniques can help you navigate tough conversations more effectively.

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