EP270: Briony Platt, Founder of Lean Into Learning -Being a Billing manager is the TOUGHEST job in recruitmentEP270: Briony Platt, Founder of Lean Into Learning -Being a Billing manager is the TOUGHEST job in recruitment
The Recruiter's Recruitment Podcast
Briony Platt discusses the challenges of being a billing manager and shares valuable advice for supporting these crucial roles in recruitment.
44:14•7 Apr 2025
The Toughest Job in Recruitment: Insights from Briony Platt
Episode Overview
- Billing managers face a tough balance between managing people and driving revenue.
- Separating management and revenue roles might not be feasible.
- Effective succession planning is crucial in recruitment.
- Different management models have their pros and cons.
- Supporting billing managers through training and development is essential.
“I think it is the hardest job in the recruitment industry.”
In this episode of The Recruiter's Recruitment Podcast, Lysha Holmes chats with Briony Platt, the founder of Lean Into Learning. Briony, who boasts 25 years of experience in the recruitment industry, discusses the demanding role of a billing manager. She explains how this position requires a fine balance between managing people and driving revenue, making it one of the toughest jobs in recruitment.
Briony shares her insights on why separating these functions might not be practical and could deter people from taking on such roles. They also dive into the best practices for succession planning and the ongoing debate around different management models. Briony's expertise in training and development shines through as she offers advice on how business leaders can better support their billing managers. This episode is packed with valuable tips for anyone involved in recruitment, from new managers to seasoned leaders.
Don't miss out on this engaging conversation that sheds light on one of the most challenging roles in the industry.

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