The Power of Peers

The Power of Peers

Horizon Heart to Heart

Peer advocates Ben Snyder and Elena Fies explain how shared lived experience, trust, and genuine connection strengthen recovery from mental health and substance use issues. They discuss what peer support is, clear up common myths, share real success stories, and talk about the growing movement of peers in healthcare.

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28:57•5 Oct 2026

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The Power of Peers: Hope Dealers on the Frontline of Recovery

Episode Overview

  • Peer support uses lived experience, trust, and non-judgement to create safe spaces for people to share openly.
  • Peers complement clinicians by focusing on connection, encouragement, and practical recovery strategies rather than diagnosis or formal treatment.
  • Common misunderstandings include viewing peers as sponsors, friends, or second counsellors, when their role is unique and structured.
  • Peer involvement can boost engagement in treatment, reduce isolation, and help people stick with recovery plans through real-world support.
  • Peers themselves need strong self-care, support, and readiness, and the field is growing as a respected part of healthcare teams.
“Sometimes I call us, like, hope dealers. Instead of drug dealer, we're a hope dealer.”

Gain insights from experts and survivors on how peer support can change the feel of mental health and substance use care. Horizon Heart to Heart brings together host Shakira Henry with peer advocates Ben Snyder and Elena Fies to chat about why peers matter so much in recovery, and what makes their role different from traditional clinicians.

Elena breaks down peer support in simple, human terms: it’s about lived experience, trust, and a genuinely non-judgemental space where people can say what’s really going on. She explains how peers offer “a safe, nonjudgmental space where individuals can openly share their thoughts, feelings, and experiences without fear of criticism or stigma,” and how that connection can help build confidence and resilience.

Ben adds his take on the “relatability factor”, stressing that peers are part of the treatment team, just with a different hat on. He jokes that peers are “hope dealers”, handing out belief in better days instead of anything harmful. Together, they clear up common misunderstandings – peers aren’t sponsors, they’re not just extra counsellors, and they’re not your mates hanging out at the cinema.

They’re trained supporters with their own recovery backgrounds, walking alongside people as they work on their goals. You’ll also hear real stories from their work: a patient who re-engaged in treatment after Elena’s honest conversation, and another who moved from crisis to stability with Ben’s support through inpatient and beyond.

For anyone curious about becoming a peer themselves, both guests stress readiness and self-care, while also calling this growing field “a movement” that gives as much strength to the peer as to the person they’re supporting. If you’ve ever wondered whether talking to someone who’s truly “been there” could help, this conversation might be the nudge you need to look at peer support in a new light.

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