Rudeness: The Hidden Cost in Our Lives
Episode Overview
Rude behaviour can significantly impact mental health and job performance. Incivility is often ambiguous, making it hard to address directly. Societal changes during the pandemic have affected norms around politeness. Social media and political polarisation contribute to rising incivility. Older employees may handle rudeness better due to experience.
"It's kind of like you question yourself. You question your clinical judgment and how you are as a nurse."
What happens when rudeness creeps into our daily interactions? This episode of 'All In The Mind' takes a hard look at the toxic effects of rude behaviour, particularly in the workplace. Orla, a psychiatric nurse, shares her experience with dismissive colleagues and how it impacted her confidence and performance. You'll hear about the ripple effects of incivility, from poor job performance to increased anxiety.
Organisational psychologist Dr Lauren Park explains how the ambiguity of rudeness makes it difficult to address, leading many to ruminate over minor slights. The episode also features insights from Steve Zek and Matteo Bonatti, who discuss how societal norms have shifted during the pandemic, making rudeness more prevalent. They argue that while social media and political polarisation have amplified rude behaviour, there's hope for a return to civility.
Whether you're dealing with passive-aggressive emails or outright dismissiveness, this episode offers a thoughtful examination of why rudeness persists and what can be done about it. Are we becoming a society of 'young hotheads,' or is there more to the story? Tune in to find out.